The 21st Century Scorecard – An Evolution of the Balanced Scorecard
Abstract
Since Kaplan and Norton introduced the balanced scorecard in 1992 there have been several changes. The balanced scorecard has been adopted by many organizations as part of their strategic planning and reporting environment. The evolution of sound organizational planning and reporting continues and today it needs to involve areas not originally in the balanced scorecard. This brings about the need for a 21st Century Scorecard.