Managing Crisis Communications in the Construction Industries: A Pedagogical Approach
Abstract
This paper explores best practices in the management of crisis communications in two global contexts. First, we examine safety statistics in the construction industries in the U.S. and China. Second, we demonstrate the human and environmental costs of major worksite catastrophes. Finally, composing the focus of this document, we describe the pedagogical approach of using originally-designed cases to prepare organizational leaders for managing crisis communications.